Why Chose SERVPRO ?

3/8/2024 (Permalink)

Why choose SERVPRO

For half a century, millions of customers have chosen and trusted SERVPRO^®. Our professionals are skilled and help to make the damage "Like it never happened".

There are many reasons why customers chose SERVPRO for their emergency needs. Here are some of our top three reasons:

1) Customer Care -Customer Care is our top priority. We are available 24/7, year-round and will help navigate this emotional time for you. Our professionals will educate you on the restoration process and be sure to walk you through each step of the way. 

2) Insurance Company relationship- We works directly with your insurance company to help facilitate, navigate, and manage necessary paperwork for a more streamlined experience.

3)Customer Reviews- Throughout our SERVPRO system there are 61,000 positive reviews and experiences posted on Google. Our customers share their testimonials of the work performed. We are proud and thankful to make such a positive impact on people during their most stressful times. 

We are here to help. Call SERVPRO of Hazleton/Dallas/Havery's Lake today at 570-714-3828.

Why SERVPRO

9/7/2023 (Permalink)

SERVPRO Hazleton/Dallas/Harvey's Lake team

SERVPRO of Hazleton/Dallas/Harvey's Lake is happy to announce our new office opening in Hazleton. We are located at 125 N. Warren St. West Hazleton, PA.

We are thankful to serve the community we were born and raised in. We are proud members of the Hazleton Chamber of Commerce and look forward to an upcoming ribbon cutting ceremony. 

We look forward to continuing to be a part of this great community and be a local resource for you. 

SERVPRO is the #1 choice in Cleanup and Restoration. Water Damage, Fire Damage, Mold Remediation, and Biohazard clean up are some of our key services. 

Here 24/7 for you! Call us today at 570-714-3828

Why SERVPRO

3/17/2023 (Permalink)

You can count of SERVPRO

Emergency Situations call for quick response time, especially in a case where your home or business is compromised.

SERVPRO of Hazleton/Dallas/Harvey's Lake is here to help.

We offer :

• 24/7 availability
• Honesty
• Trained  and certified professionals
• Commercial equipment
• Integrity

Our SERVPRO Brand has more than 50 years of experience and over 2000 Franchises.  Our key Services Include the following:

• Water Damage Remediation
• Fire Damage Remediation 
• Mold Remediation
• Biohazzard Cleanup
• Reconstruction Services

If you find yourself in need of help in a disaster please contact SERVPRO of Hazleton/Dallas/Harvey's Lake at 570-714-3828  Here to help! 

Why Choose SERVPRO in Hazleton

8/9/2022 (Permalink)

Why choose SERVPRO?

There are several reasons to utilize and trust SERVPRO for your Residential and Commercial Property

1. Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned business, SERVPRO of Hazleton, Dallas and Harvey's Lake is close by and ready to respond to your cleaning or restoration needs.. We are proud to be an active member of the Hazleton, PA community and want to do our part to make our community the best it can be. In addition SERVPRO has over 1,800 Franchises in the U.S. and Canada that are ready to help for large losses.

We are proud to serve our local communities in Hazleton, West Nanticoke, Sugarloaf, Dallas, Conyngham, Mocanaqua, Curry Hill, Plymouth, West Hazleton, Lehman, Harvey's Lake, Nescopeck and Shickshinny.

2. IICRC Trained Technicians

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

3. Testimonials form our Valued Customers

“I used this company to tear out a large are in a historical home. They were friendly, responsive and professional. I highly recommend this company!!! DEFINITELY CALL THEM!”

 “Thank you SERVPRO for the amazing job your crew did after the recent fire next door to our studio.  We had some water damage and a terrible odor of smoke from the adjoining building. Everything was cleaned and the odor is completely gone. What we thought would take a week or two for cleanup ended up being done in less than 48 hours. We were able to open for a very small event for a special little girl. We can’t thank you enough.”

“The borough has frequently utilized SERVPRO for many of our needs. In addition to being professional, reliable and courteous the staff and management regularly check in with us to see if they can assist in anyway. This service has been more than appreciated especially during these trying times.”

“Water heater burst and flooded our finished basement. Insurance suggested SERVPRO and it was the right call. Clint and crew showed up assessed the damage and went to work. Because of their quick work more was saved than lost. Highly recommend, very efficient and thorough.”

We look forward to serving you and our community!  Call us 24/7 at 570-714-3828

What our customers are saying!

7/26/2022 (Permalink)

See what our customers are saying about our team!

Why choose SERVPRO of Hazleton, Dallas and Harvey's Lake? See what our customers are saying!

"SERVPRO was quick to respond when our building had a water main break on a Saturday. Their team was knowledgeable and professional and gave us great peace of mind that the damage would be mitigated correctly to prevent mold or other issues. Their followup was thorough and everyone was friendly and helpful. Would definitely recommend!" - Pam R. 

"We used SERVPRO of Hazleton/Dallas/Harvey's Lake for water damage cleanup after pipes busted at our business. Joe was onsite the same day to assess and had a clean up crew there the next morning. All SERVPRO employees that worked with us were wonderful. I would highly recommend SERVPRO of Hazleton/Dallas/Harvey's Lake to anyone who experiences water damage." - Lindsay G. 

"SERVPRO were very professional. They pulled up all of our soaked carpet and padding. They ran dehumidifiers and fans for 2 days. Completely dried out the basement. Pulled out molding and sprayed a mold killer everywhere necessary. Gaged everywhere to be sure all was dry and no mold. They really made good time. Cleanup crew were very polite and professional. I would highly recommend this company. If, for any reason, I get water in my basement and need a professional crew to dry it out I will definitely be calling SERVPRO." - Joe R. 

Water & Fire Damage Services in Dallas

6/16/2022 (Permalink)

Our professionals are available 24-7/365 to help remediate any damage, regardless of the cause, scale of the loss, or the size of your facility.

Our First Priority is to Return Damaged Property to Pre-Loss Conditions

When disaster strikes at one of your properties, we know your first priority is the safety and well-being of your clients. Whether it's an industrial facility or multi-family properties, our professionals are experienced in maintaining the security and safety of the facility and tenants while isolating the damage. We work efficiently to minimize the interruptions for your tenants' daily lives. 

Types of Facilities:

• Multi-level Commercial Buildings
• Multi-tenant Facilities
• Small Office Buildings
• Shopping Malls
• Apartment Complexes
• Hotels
• Industrial Facilities

Our professionals are available 24-7/365 to help remediate any damage, regardless of the cause, scale of the loss, or the size of your facility. 

Have an emergency at your property? – Call Us Now 570-714-3828

We Will Protect Your Business and Your Clients When Restoring Your Property

At SERVPRO, we know that damage to the properties you manage could leave your tenants displaced or your client's business out of commission indefinitely. Our professionals work efficiently to minimize the disruption and restore your facility to preloss conditions as soon as possible. We'll help you protect the security and safety of your facility and your clients.

Our Experience Includes:

• Total Project Management
• Facilities Cleaning and Restoration
• Flooding and Water Damage Cleanup
• Biohazard Remediation
• Odor Removal
• Air Ducts and HVAC Cleaning
• Mold Removal 
• Smoke and Soot Cleanup
• Document and Records Recovery
• Vandalism Cleanup
• Post-construction Cleanup

The SERVPRO Emergency Ready Profile

6/15/2022 (Permalink)

Take advantage of the SERVPRO Emergency Ready Profile

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

• A no cost assessment of your facility.
  This means there is no need to allocate funds, giving you a great value at no cost.
   
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
   
• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.
   
• Establishes SERVPRO of Hazleton, Dallas and Harvey's Lake as your disaster mitigation and restoration provider.
  You have a provider that is recognized as an industry leader and close by.
   
• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.
   
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started? 

Learn more. or give us a call at 570-714-3828

About SERVPRO of Hazleton, Dallas and Harvey's Lake

5/10/2022 (Permalink)

About us

There are many Restoration Companies in the Field. What makes SERVPRO different? 

Mandatory Certifications: 

Upon hire, our production technicians and chiefs are required to receive their restoration certifications and training. Before they step foot onto an emergency loss, they are fully educated on the restoration process. Below are the that our employees receive with SERVPRO when joining our team. 

Certifications

• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Advanced Equipment & Technology:

Recent years have seen a rapid advancement in the equipment and process used in the restoration industry. These changes allow us to restore a property back to preloss condition quickly, reliably, and more effectively. We use equipment that is Institute of Inspection Cleaning and Restoration Certification approved.

Fast 24 Hour Response: 

This is Simple. We respond to Emergency Situations 24/7 365 days a year. In an emergency, you can expect a response from our team all hours of the day. 

Customer Satisfaction:

We pride ourselves on customer satisfaction and explaining the restoration process to our customers from start to finish. 

"We used SERVPRO of Hazleton/Dallas/Harvey's Lake for water damage cleanup after pipes busted at our business. Joe was onsite the same day to assess and had a clean up crew there the next morning. All SERVPRO employees that worked with us were wonderful. I would highly recommend SERVPRO of Hazleton/Dallas/Harvey's Lake to anyone who experiences water damage." - Lindsay G. - Hazleton 

Community is Important: 

Since our franchise opened our community has been very important to us. We want to help the community thrive by assisting those in need, keeping the area safe and making the area the best it can be. Below are a few organizations that we and our sister franchise have had the pleasure of being part of:

• Accredited with the Better Business Bureau
• American Red Cross
• CASA of Luzerne County 
• Community Reading Day
• Greater Wilkes-Barre Chamber of Commerce
• Greater Hazleton Chamber of Commerce
• Head Start Program
• PGA Tour
• Toys for Tots
• Tunkhannock Rotary Club
• Wyoming County Chamber of Commerce

Why Chose SERVPRO

3/3/2022 (Permalink)

SERVPRO of Hazleton, Dallas, Harvey's Lake is proud to service the Community

The Leader in Home and Commercial Disaster Recovery, SERVPRO of Hazleton, Dallas, Harvey's Lake is proud to service our community.

Not only will you receive a fast response time and satisfaction of work, but you will also receive the upmost respect and empathy from our team at SERVPRO. We understand our difficult and stressful a time like this can be and we are here to help! Our number one goal and priority is providing you with excellent customer service and the highest quality of work. 

Look at one of our recent customers had to say about their experience.

 "Called SERVPRO after a busted pipe caused significant water damage. Joe came out the same day to assess the damage and arranged a crew to start work the very next morning! Every SERVPRO employee that we dealt with was knowledgeable, helpful, respectful, and efficient. We HIGHLY recommend SERVPRO and will confidently refer them in the future!"

Call us today 24/7 with your emergency needs at 570-714-3828. We look forward to having the opportunity to service you and restore your home and business "Like it never even happened." 

Frozen Pipes

2/2/2022 (Permalink)

Find yourself with busted pipes. SERVPRO is open and here to help!

Freezing weather temperatures have affected Northeast PA with many areas seeing ice and freezing temperatures. The wintry weather can result in freezing pipes. 

As water freezes, it expands, which could lead to pipes bursting which is a source of property damage.

Here are some tips on how to prevent frozen and burst pipes and how to know if in fact your pipes are frozen:

1. Make sure all leaks are fixed ahead of the freeze.

2. If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. It is possible only a portion of your pipe could be frozen, which is why less water is getting through.

3. Keep an eye on pipes that are ones against exterior walls or in the attic or basement, or in other unheated parts of the property. These are most likely to freeze. 

4. Be on the lookout for any unshapely looking pipes could also mean the water has frozen inside and could be near bursting.

5. Leaving the faucet to drip or trickle during wintry weather can prevent freezing. Moving water cannot freeze as easily. If the pipe has already frozen, turning on the cold-water faucet can also help relieve pressure.

 Should you find yourself with a busted pipe, despite all preventative efforts , SERVPRO Hazleton, Dallas, Harvey's Lake is here to help. 

 Call us today 24/7 at 570-714-3832! 

SERVPRO - "Like it never even happened."

2/1/2022 (Permalink)

24/7 Emergency Service Support. You can count on SERVPRO

SERVPRO Hazleton, Dallas, Harvey's Lake is here for our customers both Residential and Commercial Mitigation and Reconstruction needs.

Dealing with an emergency loss can be incredibly stressful and our team is here for you to evaluate your loss and mitigate as quickly as possible. 

Our trained professionals specialize in water, fire, mold remediation and biohazard clean ups. Please view our site to see additional services we offer.www.SERVPROhazletondallasharveyslake.com

Our Franchise is independently owned and family run, yet we have support of our nearby large loss SERVPRO Franchises to manage both your small and large emergencies. 

You can rest assured the customer service and quality of work you receive from our team is of upmost importance to us! 

We are available 24/7. Call us today at 570-214-3828

What makes SERVPRO the restoration company of choice?

8/9/2021 (Permalink)

Faster while providing excellent service to our customers

SERVPRO Industries LLC has been operated by the same family for 50+ years. Over the years the operations have grown to 1700 + independently owned franchises.  In 2019, SERVPRO partnered with Blackstone, one of the largest and extraordinarily successful investment firms in the world. 

At SERVPRO Hazleton, Dallas,Harvey's Lake we strive towards the SERVPRO mission each day. 

                    OUR MISSION

To develop a team of quality people who focus on excellent service, fairness, and mutual respect. 

Providing excellent Service to each residential and Commercial customer is of upmost importance to us. 

Whether you have water damage, Fire, Mold or Bio- hazard cleanup needs you can count on SERVPRO Hazleton, Dallas,Harvey's Lake to be there for you. 

Contact us today 24/7 at 570-714-3828

Why is duct cleaning in your home important?

7/28/2021 (Permalink)

Duct cleaning in local Conyngham home

Ducts often contain harmful contaminants in addition to dust. If you or a family member has any type of respiratory problems, you can be sensitive to these airborne particles.

Having air duct cleaning promotes healthier living and help improve air quality. When debris is stuck in your ducts it can restrict air flow to and from the components on your HAVAC system, not allowing it to work had its highest efficiency. 

It is recommended to have air duct cleaning every 3-5 years 

SERVPRO Hazleton, Dallas, Harvey's Lake can assist you with your duct cleaning to improve your air quality and create a cleaner living environment for you.  We take pride in our customer satisfaction and appreciate the opportunity to service the local community. 

Call us today at 570-714-3828

What our Hazleton Customers are saying!

6/16/2021 (Permalink)

See what our customers say.

When our family owned and operated business expanded from one to two franchises in early 2021, we wanted to ensure our new customers received the best customer service. In the emergency restoration industry, our biggest goal is to make an already difficult situation a bit less stressful.

Below are a few testimonials from our customers. 

"SERVPRO is not just about cleaning up a mess; They are about preventing the mess in the first place. I have yet to call them in for an emergency, and they treat us like their most valued customer. They came to the property and helped us come up with an emergency plan with pictures for our whole team to refer to in case it were needed. It was so quick and easy, but very detailed! I appreciate all the time SERVPRO has given us. We look forward to knowing we have them on our side if they are ever needed." - Christine M. 

"Quality workmanship & services provided at a great value! Followed up with a solid group of people who will continue to be eager & available to serve you! Thank you, we will certainly utilize your service again!" - Michael N. 

"You won't find a better group of people anywhere. They care about what they are doing WILL put the customers needs first. If you have damage to your home or business you should call SERVPRO the best restoration company. Trust me you will not regret it." - Melissa W. 

When dealing with an emergency, feel at ease calling SERVPRO of Hazleton, Dallas and Harvey's Lake - 570-714-3828

National Firefighters Day

5/12/2021 (Permalink)

Thank you, Firefighters!

On Tuesday, May 4th we celebrated National Firefighters Day! We had such a great time visiting some of our local Fire Departments to “Hydrate our Heroes” On National Firefighters Day and everyday, we thank you for everything you do! 

Kingston Forty Fort Fire Department Wilkes Barre Township Fire Department Wilkes Barre Fire Department Athletic Association Wilkes-Barre City Firefighters IAFF Local 104 City of Pittston Bureau of Fire Edwardsville Fire Department Shavertown Volunteer Fire Department Good Will Hose Co. #2, Plymouth Back Mountain Regional Fire & EMS, Dallas PA Back Mountain Fire/EMS News Page Kunkle Fire Company, Inc. Kunkle Fire Department Luzerne County Fire Companies Luzerne County Firewire Luzerne County Emergency Management Lehman Township Police Department

Family Owned & Operated Restoration Company in Hazleton

3/9/2021 (Permalink)

Owner & Vice President of SERVPRO of Hazleton, Dallas and Harvey's Lake - John & Heather Lazo

SERVPRO of Hazleton, Dallas and Harvey's Lake opened under Franchise owner John Lazo at the beginning of 2021. Both franchise owner, John and his wife Heather who serves as our Vice President grew up in the Hazleton area. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family.

NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise goal is to provide the best customer service to our customers through the restoration industry. 

As owners of the SERVPRO of Kingston, Pittston City and Wyoming County franchise, we couldn't be more excited to expand our service area to our hometown. We look forward to serving you for your residential or commercial needs.

SERVPRO of Hazleton, Dallas and Harveys Lake under new Ownership

2/5/2021 (Permalink)

John and Heather Lazo - Owner and Vice President of SERVPRO of Hazleton, Dallas and Harveys Lake

Welcome to our SERVPRO of Hazleton, Dallas and Harveys Lake Website Page! We are so excited to announce new proud ownership of SERVPRO of Hazleton, Dallas and Harveys Lake.

When we first opened SERVPRO of Kingston, Pittston City and Wyoming County it was our goal from day one to expand our franchises. We could not do it without our amazing customers, staff, community and business partners. We look forward to continuing to serve even more of NEPA in this New Year and many years to come!

                          - Our SERVPRO Family

Eliminating Troublesome Orders

8/14/2020 (Permalink)

Utilizing a hydroxyl generator to treat an odor issue in the basement in the property.

Detecting the source of the smell is the first remedy in eliminating any troubling odor situation. While you are able to certainly smell it, finding it is sometimes a more difficult task.

SERVPRO, the premier specialty cleaning company will find the source of your odor and determine the best methods to neutralize and eliminate the odor from your home. Whether it be a dead animal in the wall, troubling animal excrement or a skunk in your basement we have the experience and specialized equipment to eliminate and/or neutralize the odor.

Experience matters. Our certified technicians can find and eliminate the source and then treat the lingering aftereffects of the odor. By employing the use of a fogging agent to pair with the odor molecules or a hydroxyl generator to literally zap the odor molecules we can return your living or working environment back to a safe and healthy space.

If your or property is experiencing a bothersome odor issue, call the professionals at SERVPRO.

Specialty Cleaning

8/3/2020 (Permalink)

Cat urine is especially difficult to remove. Many times it requires a sealant to contain the odor. We have the experience and cleaning agents

While SERVPRO of Hazleton/Dallas/Harvey's Lake is known for our cleanup and restoration of smoke, fire and water, we are also skilled in the area of "specialty cleaning". But what is meant by specialty cleaning? I define it as any situation which requires outside help to alleviate it. Whether it be a bio-hazard cleanup, a hoarding situation or a cat urine problem, our trained technicians can handle the job. Recently we were called to help a family who had a cat urine issue which caused the home to become dangerous. Cat urine is a particularly difficult odor to remove because it embeds itself into soft materials like wood, sheet-rock and furniture causing the odor to persist even after wiped clean. In this instance, SERVPRO of Hazleton/Dallas/Harvey's Lake sealed the hardwood flooring trapping the odor inside. With the help of a hydroxyl generator and a through cleaning and disinfecting we we were able to make the home safe again. We are proud to serve our local Back Mountain/Western Luzerne County communities.

More than just Mitigation

7/30/2020 (Permalink)

Our office is conveniently located at 372 N Main St in Taylor.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

We are the area leader in smoke, fire and water clean up and restoration. We can handle any size disaster. Call us 24 hours a day, 7 days per week at (570) 235-1646

Signs of Mold

6/23/2020 (Permalink)

Mold growth along the baseboard. Ground water issue was the ultimate culprit of this issue. SERVPRO to the rescue.

SERVPRO is the area's premier smoke, fire and water cleanup and restoration company, also has the expertise to test and mitigate and potential mold issues. Excessive amounts of mold and certain types of mold may present health concerns. It is essential for the health of you and your family, as well as the protection of your property, to address the issue and arrange for professionals at SERVPRO to conduct mold removal and mold remediation as soon as the presence of mold is identified.

Water damage can cause mold growth in your home or business, therefore it is important to have your water damage cleaned promptly and professionally.

Signs of the presence of excessive mold include:
•The presence of visible mold.
•Strong, musty odors.
•Any evidence of past moisture problems that might have caused undetected mold growth.
•Excessive humidity.

Reduced Business Interuption

5/12/2020 (Permalink)

Response time matters in reducing business interruption. 24/7/365 we answer the call.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.
SERVPRO of Hazleton/Dallas/Harveys Lake was called to a apartment building fire in Hazleton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.
Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

Large Loss Capabilities

3/12/2020 (Permalink)

Equipment placement at a large commercial water loss in Scranton.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any sized disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and manage to cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include:
•The Hospitality Industry
•Property Managers
•Universities
•Municipalities
•The Pentagon

Our elite large-loss specialists are standing by, prepared for immediate response should a disaster strike. If your business suffers a major loss, call (570) 235-1646, and we’ll help make it “Like it never even happened.”

When disasters strike, know SERVPRO of Hazleton/ Dallas/ Harvey's Lake can handle any size job. We serve all of Northeastern Pennsylvania. Disasters are our specialty. We are always "Here to help."

Post Construction Cleaning

2/20/2020 (Permalink)

A recent post construction clean we completed for a Hazleton Hotel.

As a specialty cleaning company, SERVPRO of Hazleton/Dallas/Harvey's Lake offers post construction cleaning. Many times contractors either do not have the time or resources to successfully clean once the project is completed. That's where we come in. SERVPRO of Hazleton/ Dallas/ Harvey's Lake has the trained personnel and specialized cleaning products to ensure that the finished project is finished. Hiring a company like SERVPRO of Hazleton/ Dallas/ Harvey's Lake serves several purposes. 1. We have the personnel available to meet short turn around times. We stay unit we are done. 2. If we can clean smoke and soot from a fire damaged home, best be sure we can clean following a construction project. 3. We have the specialized materials and equipment to handle any size cleanup. If your home or business is in the midst of a construction project and need a final cleaning, call the cleaning professionals at SERVPRO of Hazleton/ Dallas/ Harvey's Lake. We are proud to serve our local Luzerne county communities.

If You Can't Clean It, We Will!

2/20/2020 (Permalink)

When cleaning a crime scene or suicide cleanup full personal protective equipment (PPE) is always required.

SERVPRO of Hazleton/Dallas/Harvey's lake is known for our cleanup and restoration of smoke, fire and water disasters. And we certainly do that and do it well. I often use the term "specialty cleaning" when describing what we do simply because we do more than just smoke, fire and water.
This week we received a telephone call from our local police department regarding a "specialty" cleaning project which they did not want to address. A person they arrested, bled in the police car as well as a holding cell. It's situations just like this where companies like SERVPRO of Hazleton/Dallas/Harvey's Lake can help. We have the trained workforce and specialized equipment to safely clean these potentially dangerous situations.
Crime scene, suicide and bio-hazard cleanups are just another facet of our cleaning capabilities. We continue to partner with local and state police departments as well as first responders in providing a service most don't want to or simply can't handle. 

Building Re-Construction Services

9/22/2019 (Permalink)

After SERVPRO remediates this water damage, we can return the structure to preloss condition. One call get the entire job done.

Did you know that SERVPRO of Hazleton/Dallas/Harvey's Lake can re-construct your home or business following any smoke, fire or water disaster? We are a full-service restoration company meaning we not only can mitigate the damage, but also repair it. Whether it be a basement flood, a kitchen fire or a complete loss, our re-construction division can make it "Like it never even happened."

Utilizing a single contractor makes the claim process more efficient for both you and your insurance company. Our extensive experience in dealing with insurance claims gives us a unique advantage when dealing with adjusters. Employing skilled tradesmen and utilizing our buying power saves both time and money.

Call Vince Mausolf at (570)-562-6777 to discuss your re-construction projects.

SERVPRO of Hazleton/Dallas/Harvey's Lake is always here to help.

Certified Mold Inspection Company

9/12/2019 (Permalink)

SERVPRO's certified mold inspector conducting an air quality test to determine if a mold problem exits. Air quality testing is the definitive way.

Mold is present everywhere. However, the only definitive way to know if your home or business has a mold problem is to conduct an air quality test. Air quality testing will show types/strains of mold and spore counts. Elevated spore counts as compared to a control sample (usually taken outside), will dictate whether a mold problem exists.
SERVPRO of Hazleton/Dallas/Harvey's Lake employs a certified mold inspector which enables us to better serve our customers. We are a one stop mold remediation company, testing to removing. The biggest advantage is to be able to do post testing. This ensures that the remediation process was successful putting the customers mind at ease.
If you think you have a mold infestation, call SERVPRO of Hazleton/Dallas/Harvey's Lake, your one stop mold remediation company. proudly serving the Back Mountain and Hazleton areas.

24/7/365- Disasters Know No Time Frame

5/1/2019 (Permalink)

We are 'always here to help".

Disasters know no time, so even on a Memorial day holiday our fire and smoke certified technicians respond to help commercial property owners reduce business interruption.

When a recreational vehicle caught fire in front of a commercial structure smoke poured through the store. Luckily, the elderly couple operating the vehicle were able to get out and the fire companies responding did an outstanding job limiting the building to just smoke damage.

However, since the structure sold food there was a concern regarding safety and SERVPRO of Hazleton/Dallas/Harvey's Lake was called to ensure safety and deal with the soot and odor. By responding quickly we were able to help the owner reduce his business interruption on one of his busiest weekends of the year.

SERVPRO of Hazleton/Dallas/Harvey's Lake is 'always here to help". 

Consultation and Loss Assessment

4/16/2019 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake provides damage assessment and claims review service. Our restoration consultants have the experience needed to address complex damages and the claims resulting from the loss.

When called on site, emergency response and damage consultants quickly assess the situation and assist in the formulation of a recovery protocol designed around expediency, and cost effectiveness.  Utilizing a team approach that includes business managers and insurance professionals, SERVPRO of Hazleton/Dallas/Harvey's Lake Restoration consultants can get your business on the road to recovery in the shortest possible time.  The focus is on identifying the critical path necessary for the resumption of production/operations to minimize downtime.  Unaffected business processes are segregated to allow for the partial resumption of operations when possible.  Damage recovery costs and time frames are prescribed with an understanding of lead times and the impact of business interruption as well as insurance coverage and financial considerations.

SERVPRO of Hazleton/Dallas/Harvey's Lake claims consultants are known for their attention to detail.  These individuals go right to the source starting with the investigation of the loss incident and the determination of probable loss effects based on the true extent of property exposure.  Cutting-edge sampling and scientific assessment are used to evaluate the feasibility and proposed risks of property damages. Claims review and reporting is concise and focused on providing the insurance professional with an objective overview of the claim from incident to recovery. With SERVPRO of Hazleton/Dallas/Harvey's Lake property claims consultants, the insurance professional is prepared to make informed and knowledgeable decisions.

Benefits of Hiring a IICRC Certified Company

1/22/2019 (Permalink)

IICRC (Institute of Inspection Cleaning and Restoration Certificate) Benefit:

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. In partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their preloss condition.

If you’re looking to hire a restoration company, look for the IICRC logo and ask for the company's certified membership number.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. 

All IICRC Certified Firms must:

Present accurate information to consumers and conduct business with honesty and integrity.

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

SERVPRO of Hazleton/Dallas/Harvey's Lake is an IICRC certified firm. Our membership number is 203810. We follow all IICRC standards in our water, fire and smoke cleanup and restoration as well as our mold mitigation work

Preventative Maintenance Programs

1/16/2019 (Permalink)

HVAC duct system. How is your indoor air quality?

SERVPRO of Hazleton/Dallas/Harvey's Lake understands the difficulty facility managers experience in keeping current with a preventive maintenance programs for their facility.  For this reason we offer commercial property owners and managers preventive maintenance on air duct and dryer duct cleaning as well as cleaning services.

Working with the facility directors we can determine each facility's individual needs and schedule accordingly. Whether it be monthly, quarterly, semi-annually or annually SERVPRO of Hazleton/Dallas/Harvey's Lake can utilize its certified technicians and specialized equipment to help keep the facility current, clean and safe. These programs can certainly help reduce the possibility of any future disaster.

This picture is of a dryer duct at a hotel in Hazleton, Pa. The build up on lint is a potential fire hazard and without regular maintenance. Call SERVPRO of Hazleton/Dallas/Harvey's Lake to discuss a preventive maintenance program.

24/7/365- We are "Always Here to Help"

1/16/2019 (Permalink)

24/7 365- We are "Always here to help"

SERVPRO of Hazleton/Dallas/Harvey's Lake is an emergency services company. That means when a disaster happens we respond 24/7/365. The picture below is of a water disaster that occurred at a local retail establishment which we were dispatched too on a Friday night.

Hazleton area business owners have come to rely on SERVPRO of Hazleton/Dallas/Harvey's Lake to respond in a timely fashion to both reduce secondary damage that any water disaster can cause as well as the downtime for the owners. Business interruption is always a concern and we do our best to minimize that effects.

The SERVPRO of Hazleton/Dallas/Harvey's Lake emergency response team was able to triage this damage and the business was able to remain operable while the damaged was repaired.

Repair verse Replace

12/24/2018 (Permalink)

Knowing the proper way to dry a structure saves the homeowner both time and money.

SERVPRO of Hazleton/Dallas/Harvey's Lake believes in the restore versus replace model of restorative drying. What this means is that following any smoke, fire or water disaster we dry/clean and save any item that can be restored back to its original condition.

This is important to know for several reasons. First, it saves time and money by getting the home or business back quicker. Second, it limits any out of pocket expenses by working within the guidelines that the insurance industry sets. Lastly, it can help preserve priceless family heirlooms.

Pictured below is of SERVPRO of Hazleton/Dallas/Harvey's "floating" a carpet to successfully dry and save it, instead of replacing it. By having the airflow both under and over it (floating) helps facilitate the drying process. Creative drying is just one reason that insurance companies rely on companies like us to make their insured whole. If your home or business experiences a smoke, fire or water disaster call the company your insurance company would call.

Hazleton and The Back Mountains Premier Restoration Company

12/24/2018 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake was recently purchased by Kevin Wentling as a second franchise following his success building and growing the Carbondale/Clarks Summit/Old Forge location. This second franchise allows us to service bot Lackawanna and Luzerne counties on a 24/7/365 basis. We are "always here to help".

The Hazleton/Dallas/Harveys Lake will operate out of a satellite office in Sweet Valley, Pa and brings with it experienced IICRC certified restoration technicians and 7 years of experience. There is no job too big and unfortunately we have seen it all. Knowing that your claim is being handled by a company with the specialized training and equipment brings peace of mind. Trust the company your insurance company trusts.

We look forward to earning our place as the premiere smoke, fire and water cleanup and restoration company in Luzerne County and as a positive productive member of the community we serve. When or if your home or business experiences a smoke, fire or water disaster call the company that helps make it "Like it never even happened." (570) 562-6777

Goal of Reducing Business Interruption 24/7/365

12/24/2018 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake is an emergency services company available 24/7/365 to meet any smoke, fire or water disaster. As a part of our agreements with all the major insurance companies we are required to be on-site working within four hours from the notice of initial loss (FNOL). Usually we are there much quicker.

Working from our shop in Sweet Valley, Pa. we can respond to anywhere in the Luzerne County area quickly. And speed in paramount in reducing secondary damage as well as limiting business interruption for all our commercial customers. Our goal is to where ever possible to keep your doors open and your business operating. We understand that downtime equals loss of revenue.

If your business experiences a smoke, fire or water disaster in the middle of the night, call the company that your insurance company trusts and know we will respond. SERVPRO of Hazleton/Dallas/Harvey's Lake is always "here to help"! 

Preventive Maintenance/Service Contracts

12/24/2018 (Permalink)

We offer preventive maintenance programs for dryer duct cleaning, floor care and power washing for commercial customers as a way to improve appearance

As the Back Mountain/Western Luzerne County's leader in specialty cleaning, SERVPRO of Hazleton/Dallas/Harvey's Lake offers preventive maintenance and service contracts for our local manufacturing and industrial partners. We certainly ascribe to the "ounce of prevention is worth a pound of cure" adage. Therefore we offer floor care, office cleaning, high ceiling cleaning, HVAC duct cleaning and dryer duct cleaning on month, quarterly, semi-annually and annually basis. Whether it be do to a lack of resources or skill, SERVPRO of Hazleton/Dallas/Harvey's Lake can help any facility to improve their overall appearance and/or their general safety. Not every facility has a full time janitorial staff or the ability to do high ceiling cleans, we do. We offer the trained personnel and have the specialized equipment to handle the job in a professional and timely manner. Call us for a free estimate. 

Fire Cleanup is an Extensive Process

12/24/2018 (Permalink)

Cleaning the outside of a high rise following a fire in Hazleton.

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment high rise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Hazleton/Dallas/Harvey's Lake have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Hazleton/Dallas/Harvey's Lake is the Back Mountain/Western Luzerne Counties leader in smoke, fire and water cleanup and restoration. 

SERVPRO-A Specialty Cleaning Company (Pigeon Dung)

12/24/2018 (Permalink)

A recent pigeon dung cleanup is one reason we are the premier specialty cleaning company

dol buildings become the pigeons playground!

We have all seen pigeons nesting on ledges and using broken windows and open spaces as the entranceway to a warm safe environment inside of a vacant building. Most times we don't think twice about it until it's time to sell or renovate. Then what happens?

Did you know that pigeon dung in large quantities has the potential to cause health issues and is an environmental hazard. technically the building would be a biohazard scene and many times the property owner does not have the resources to address the problem.

SERVPRO of Hazleton/Dallas/Harveys Lake has the specialized personnel and equipment to handle a pigeon dung damaged building. Pictured is a recent job we completed at an abandoned building in Pittston. The cleanup was necessitated when the building was placed on the market to be sold.

As a specialty cleaning company we were able to return the building to a safe environment while ensuring that all the pigeon "doors" were secured. The building can now be sold for a larger asking price. Call us for all your biohazard cleanup concerns.